Frequently asked questions

Applying for property management requires the following 2 steps:
  • Contact Stéphane Azoulay, Simplissimmo’s dedicated HP & Associés real estate broker. You can email him at, call him at (514) 830-8635, or simply use our contact form.
  • Once a warrant signed with the broker, you will benefit immediately to 360º management service signed by Simplissimmo.
Stéphane Azoulay is an HP & Associés real estate broker that specializes in furnished and semi-furnished rentals in Montreal. He has leading expertise in this competitive industry and knows how to best represent the interests of both owners and investors alike.
Take advantage of all of Simplissimmo’s 360º Furnished Property Management services:
  • A to Z property management
  • Maintenance of your property
  • Tenant reception and services
Please visit our dedicated owners section to learn more or contact Simplissimmo directly!
Simplissimmo offers property management services exclusively to Stéphane Azoulay, real estate broker with HP & Associés.
Founded in 2007, Simplissimmo specializes in furnished property management, working in close collaboration with HP & Associates real estate agency. We are the leading company for turnkey management services in Montreal.
As a true alternative to a traditional hotel, apartments are fully-furnished and fully-equipped, including high-quality bed, bath and kitchen linens. Kitchens come complete with cutlery sets, cookware and utensils for real home cooking and Simplissimmo also offers housekeeping and turndown service upon request. Welcome home!
Yes, our entire selection is categorized on our website, along with complete unit descriptions, rates, photos and Google Maps specifying exact locations. You’ll also find each listing’s Walk Score index which rates the walkability of the surrounding neighbourhood on a score from 0 to 100. This quick reference helps you find everything you need nearby such as restaurants, gyms, grocery stores, spas and much more. We also regularly update, add new apartments as well as promote numerous special offers on our website. Bookmark our address and visit us often!
Of course! All apartments are located in Montreal’s most central neighbourhoods - Downtown, International District, the Old Port and the Plateau - and are in close proximity to major tourist attractions and business centers. In addition, all units are within a ten-minute walk of public transportation (metro, bus or Bixi)!
Email us at or call us at (514) 759-6110, Monday to Saturday from 10 am to 8 pm, EST, and we’ll get back to you as soon as possible. You can also use our Contact page or immediate callback service found on our website.

For owners: contact Simplissimmo’s dedicated HP & Associés real estate broker, Stéphane Azoulay, at (514) 457-6825 or by email
It’s Simple! To find an apartment you can, explore any of our listings here, use our map to locate apartments if you already have a favourite neighbourhood in mind, or use these search filters:
  • Filter by neighbourhood
  • Filter by apartment type.
It’s easy! Simply select the unit that suits you best and complete the reservation form. Or, you can contact the Simplissimmo team with your specific requirements and one of our representatives will be happy to assist you. Duly registered real estate brokers will then guide you through the entire rental process.
If your selection is available for the desired period of time, it will be immediately reserved for you. If it’s not, not to worry! We’ll suggest suitable alternatives with similar attributes. We’ve got you covered at Simplissimmo!
Contact us as soon as you know your travel dates. Ideally, we suggest booking 2 months ahead, especially during the high season (1 May – 1 September).
Of course! The best way to make a last minute booking (and perhaps even benefit from a promotion) is to call us at (514) 759-6110. A member Simplissimmo’s team will be happy to assist you with your request. We also invite you to consult the special offers section of our website.
Check out the special offers section of our website often to take advantage of discounts and promotions on certain properties as well as during certain special events. Moreover, if the length of your stay is substantial, we can even offer goodwill gestures.
Minimum duration of stay depends on unit selected and season in which you will be staying. Depending building rules or property declaration, minimum duration of stay is varying between 1 and 12 months. In general, the minimum duration is 1 month.
In the event of cancellation by the client, the client shall notify Simplissimmo in writing at least thirty (30) days prior to arrival, or ninety (90) days prior to arrival for bookings lasting longer than three (3) months. A cancellation refund will only apply for bookings lasting more than three (3) months, in which case the last month's rent is refundable. Under no circumstance are service fees refundable. In the event of a refund, all additional costs such as bank fees are solely the responsibility of the client. Reservations cannot be canceled or modified during a stay. In the event of cancellation before term, the client will be charged for the full amount of the reservation by Simplissimmo.
Arrival time (check-in) starts at 3pm and departure time (check-out) ends at noon. To avoid unnecessary delays, we recommend that you advise us of your approximate time of arrival in Montreal and your flight number. We also ask that you contact us at least 45 minutes prior to arrival, in accordance with your booking confirmation. If you are delayed for whatever reason, please notify us as soon as possible so we can best prepare your arrival!
All details concerning your arrival (check-in) will be emailed to you with your final booking confirmation. On the day of arrival, Simplissimmo will greet you at the unit to give you your set(s) of keys. The number of sets of keys provided will correspond to number of rooms the unit comprises. If you have any special requests, don’t hesitate to contact Simplissimmo.
The apartment is cleaned prior to your arrival to ensure optimal conditions. During your stay, we kindly ask that you respect the apartment in a responsible manner. Should you desire any housekeeping services during your stay, please feel free to contact us!
Cats are welcome in all of our units! For any other small pets or for more information, please refer to Simplissimmo.
No, smoking is not permitted inside any apartment. All units are “non-smoking”.
Absolutely! Your reservation contract offers you the possibility to extend or renew your stay while enjoying the same terms and conditions. Don’t hesitate to talk to Simplissimmo when booking.
At the discretion of Simplissimmo, we will do everything in our power to provide an alternative solution if sufficient cause should arise.
No, hosting an event in the unit is not permitted as they are designated for residential use only. However, certain exceptions may be granted for the Holland Hotel. Please contact Simplissimmo for more information.
Depending on the length of your stay, only certain units offer mailbox access. However, we do provide other mail retrieval solutions upon request.
At Simplissimmo, we want you to feel like you’re right at home! That’s why each apartment is fully-equipped to provide you with the maximum in creature-comforts: Air conditioning; high-end bedding; king- and/or queen-size beds; memory-foam mattresses; high-quality bathroom linens; name-brand appliances (washer/dryer, dishwasher); kitchen utensils, flatware and tableware; flat screen TV with cable and DVD player; high-speed wireless internet and telephone with unlimited local calling. Don’t hesitate to contact Simplissimmo for any special requests.
Definitely! We listen to our clients and offer multiple additional services based on individual needs. Feel free to contact Simplissimmo for more details.
Absolutely! At Simplissimmo, numerous services are included. High-quality house linens such as bed sheets, duvet covers, pillows, bath towels, and dishcloths are provided!
Of course! A high-speed wireless internet connection is at your disposal in every apartment. Internet service is already included in the listing price.
Yes, utilities are included in the listing price. However, based on reasonable consumption rates, excessive consumption will incur additional costs.
Certain apartments are accessible to disabled persons. They include elevators, wide doorframes, ramps and accessible bathrooms. Please do not hesitate to contact Simplissimmo if you need special assistance. We will make sure to find an apartment that suits your needs.
Absolutely! Upon request, we can provide a crib, stroller, diapers, wipes and baby food. Please contact Simplissimmo for more details.
All units are stocked with soap and basic cleaning products upon your arrival. Any additional housekeeping or hygiene products are at your own expense. Please consult the included services section of our website.
That’s up to you! Should you desire, Simplissimmo can stock the fridge with basic groceries: bread, milk, eggs, jam, cereal, sodas, juice, coffee, tea, water, chips and snacks. Or give us your own list!
No, not all units include parking. Consult the “amenities” section of the unit listing to be sure. For more information, please talk to Simplissimmo.
Of course! You can customize your TV service any way you like! Simply talk to Simplissimmo for more details.
In order to preserve the unit’s optimal comfort and respect Simplissimmo’s maximum occupancy, we kindly ask that they don’t. However, certain exceptions may be granted by contacting Simplissimmo.
Each apartment is furnished so as to provide maximum comfort and space. Therefore, we kindly ask that you don’t. Please contact Simplissimmo for any special requests.
Most of our units already comprise a work desk. Otherwise, with space permitting, we will try to accommodate you as best we can. Feel free to contact Simplissimmo for more information.
We invite you to consult the « Walk Score » section found in the unit listing for a quick reference map of services in walking distance from your apartment including: restaurants, cafés, spas, shops, parks, gyms and more! As always, don’t hesitate to contact Simplissimmo who will be happy to give you more suggestions.
Simplissimmo does not offer transport service. However, a taxi from the airport to your unit downtown costs $40 flat rate.
All units are all centrally located in the city which means public transit (Métro, bus, bixi) is never more than a 10-minute walk away and there are numerous taxi stands in proximity.
Simplissimmo will be there to help! We invite you to email us at any time with any and all questions or concerns you may have or contact Simplissimmo directly during office hours.
The Holland Hotel is composed of four (4 ) bedrooms and can accommodate up to eight (8) adults, with a maximum of two (2) per room.
The bedrooms at the Holland Hotel have been designed to provide optimal comfort. Therefore, for your benefit, we kindly ask that you don’t. However, certain exceptions may be granted by contacting Simplissimmo.
Just like a hotel, there is a one night minimum stay!
All the information regarding the loft can be found in the Holland Hotel unit listing. For more details, don’t hesitate to contact Simplissimmo.
Absolutely! Availability permitting of course, it is entirely possible to reserve the amount of rooms based on your needs.
Yes, you’ll find ample indoor and outdoor parking nearby at reasonable cost. Feel free to ask us for more information.
Guests staying at the Holland Hotel are welcome to invite their friends, though we kindly ask for no more than 8 to 12 at once. Please discuss with Simplissimmo regarding possible exceptions.
Yes, hosting an event at the Holland Hotel is possible with the prior consent of Simplissimmo and under the express condition that the maximum occupancy be respected. Under no circumstance will the sale of alcohol be permitted, in accordance with regulation.
Simplissimmo accepts almost all forms of payment: Cash, AMEX, MasterCard, VISA, certified cheque, money order and bank transfers. Please note that for stays at the Holland Hôtel, AMEX payments are not accepted.
All of our rates are payable in Canadian dollars ($CAD).
A flat-rate service fee, ranging from $150 to $300 CAD (based on unit surface area) is applied to the unit’s displayed listing price. The service fee covers administrative and check-out housekeeping costs.
No, as they are not always applicable. In the province of Quebec, the two taxes - sales tax (QST) of 9,975% and the Goods and Services Tax (GST) of 5% - are not applicable on residential rental leases. (Source Revenu Québec: Exempt Sales).Some exceptions apply for certain units, in which case the GST (5%) and PST (9,975%) are applicable in addition to the tourist tax of 3% or $3.50 per night, depending on length of stay. (Source Revenu Québec: Tax on lodging).
Special offers correspond to temporary discounts and promotional rates on certain units. Special offers are updated weekly and are based on unit availability. Visit our website often to take advantage!
Special offers are only applicable for the current month on promotion. All other periods of time are subject to regular rates displayed in the unit listing.