Daily Rentals FAQ


WHAT DO I NEED TO DO BEFORE MY ARRIVAL?


WHAT IS THE SECURITY DEPOSIT?


WHEN WILL I GET MY DEPOSIT BACK?


WHICH PAYMENT METHODS ARE ACCEPTED? CAN I PAY ON-SITE?


WHAT IS A SELF-CHECK-IN?


WHEN WILL I RECEIVE MY ACCESS CODE?


WHEN IS THE CHECK-IN AND CHECK-OUT TIME?


WHAT IS THE CANCELLATION POLICY?


David Hotel | Stanley Court Apartments | Les Lofts du Centre | Milton Park Hotel

Holland Hotel


All Reservations made on booking channels such as Booking.com, Expedia or Airbnb may be subject to a different cancellation policy.


IS IT POSSIBLE TO BOOK FOR ONLY A FEW HOURS?


CAN I CHANGE TO A DIFFERENT UNIT AFTER MY RESERVATION IS MADE?


WHAT IS THE MAXIMUM OCCUPANCY?


Guests are allowed until 11:00 PM


WHERE CAN I LEAVE MY LUGGAGE?


WHERE CAN I PARK?

Pierce Hotel | Stanley Court Apartments | Milton Parc Hotel | Holland Hotel | the David Hotel

At Les Lofts du Centre we offer a paid parking option.


IS SMOKING PERMITTED?


ARE PETS OR BICYCLES ALLOWED?


IS THERE CLEANING DURING THE STAY?


HOW DO I RETRIEVE A FORGOTTEN ITEM?


WHAT ARE THE AMENITIES OFFERED?


Customer Service is Available 7 days a week should you require anything else.


IS THERE A DISCOUNT FOR A STAY OF 30 AND MORE DAYS?


HOW CAN I USE MY SIMPLISSIMMO GIFT CERTIFICATE?


IS IT ALLOWED TO HAVE A PHOTO SHOOT OR FILMING IN THE UNIT?


HOW CAN I GET IN CONTACT WITH CUSTOMER SERVICE?